Fraktpolicy

Last Updated: August 2026

Processing Time We require 1–3 business days to process your order. Once your order has been processed, you will receive a tracking number via email.

Delivery to Sweden Shipping to Sweden takes approximately 6–10 business days on average. Orders are shipped via standard postal delivery.

Please note that delivery times are estimates only. Delays may occasionally occur due to holidays, customs processing, or other circumstances beyond our control such as weather, carrier delays, or logistical disruptions.

Shipping Protection & Express Options If you purchased shipping protection or selected a faster or express shipping option, please note that these services reduce processing time under normal conditions but cannot guarantee exact delivery dates, as transit speed ultimately depends on the carrier.

Your Shipping Information It is the customer's responsibility to provide complete and accurate shipping information at checkout. This includes the correct address, postal code, phone number, and any delivery details required by the local courier.

If an order is placed with incorrect or incomplete details, our team will make a reasonable effort to contact you via email to correct the issue. If no response is received within 5 business days of our attempt to contact you, or if the address provided prevents successful delivery, Altrenas cannot be held responsible for delays or failed deliveries resulting from incorrect customer-provided information.

Non-Delivery If more than 30 business days have passed since your order and you still haven't received it, please contact us at info@altrenas.com so we can investigate and resolve the issue.

Contact For any shipping-related questions, reach us at info@altrenas.com.

By placing an order, you acknowledge and agree to these terms.